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Terms of Service

Last Updated: January 20, 2026

These Terms of Service ("Terms") govern your access to and use of Kovasign's website, applications, and services (collectively, the "Services"). By using our Services, you agree to these Terms.

If you do not agree to these Terms, do not use our Services.

1. Acceptance of Terms

By creating an account, accessing, or using our Services, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into these Terms
  • You will comply with these Terms and all applicable laws

If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Services

Kovasign provides online tools for electronic signatures, document management, PDF processing, invoice generation, NDA generation, and related services.

Some features require an account. Some features are available without an account. We may modify, suspend, or discontinue any part of the Services at any time.

3. Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activity under your account

You must notify us immediately if you suspect unauthorized access to your account.

4. Acceptable Use

You agree to use the Services only for lawful purposes. You may not:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights of others
  • Upload or transmit malicious code, viruses, or harmful content
  • Harass, abuse, or harm others
  • Interfere with or disrupt the Services
  • Attempt to gain unauthorized access to systems or data
  • Reverse engineer, decompile, or disassemble the Services
  • Use automated means to access or scrape the Services
  • Use the Services to build a competitive product
  • Use the Services to train artificial intelligence or machine learning models
  • Exceed reasonable use limits or circumvent usage restrictions

We reserve the right to investigate and take appropriate action against violations, including suspension or termination of your account.

5. Electronic Signature Services

Legal Compliance

Our electronic signature services are designed to comply with applicable electronic signature laws, including the U.S. Electronic Signatures in Global and National Commerce Act (ESIGN), the Uniform Electronic Transactions Act (UETA), and the EU Electronic Identification and Trust Services Regulation (eIDAS).

Limitations

Certain types of documents may not be legally signed electronically under applicable law, including but not limited to:

  • Wills, codicils, and testamentary trusts
  • Adoption, divorce, and other family law documents
  • Court orders and notices
  • Cancellation of utility services
  • Documents required to accompany hazardous materials
  • Other documents excluded by applicable law

You are responsible for determining whether electronic signatures are appropriate and legally valid for your specific use case.

Signer Consent

By signing a document electronically through our Services, signers consent to conduct the transaction electronically and to receive documents in electronic form.

Audit Trail

We maintain records of signing activity to help verify the authenticity of signatures. These records may include timestamps, IP addresses, and other verification data.

Paper Copies

You may download and print any document you have signed or sent for signature. If you require us to mail a paper copy, contact [email protected]. Printing and postage fees may apply.

6. PDF Tools

Our PDF tools allow you to merge, compress, convert, and process PDF files.

Files processed through our PDF tools are temporary and are deleted after processing. You are responsible for downloading your processed files promptly.

7. Invoice and NDA Generators

Not Legal or Professional Advice

Kovasign is not a law firm, accounting firm, or professional services firm. Our Services do not constitute legal, tax, financial, or professional advice. No attorney-client, accountant-client, or other professional relationship is created by using our Services.

Documents generated through our Services are templates and starting points. You are solely responsible for reviewing, customizing, and verifying all content before use.

We strongly recommend consulting qualified professionals (attorneys, accountants, or other advisors) before using any generated documents for legal or business purposes.

AI-Generated Content

Our Services may use artificial intelligence to generate or assist with document content. AI-generated content may contain errors, inaccuracies, or content unsuitable for your specific situation.

You must review all AI-generated content before use. We do not guarantee the accuracy, completeness, or suitability of any AI-generated content.

Your Responsibility

You are solely responsible for:

  • The accuracy and completeness of information you provide
  • Reviewing all generated content before use
  • Ensuring documents are appropriate for your jurisdiction and situation
  • Obtaining professional advice when needed
  • Any consequences arising from your use of generated documents

8. User Content

Your Ownership

You retain ownership of all content you upload, create, or share through the Services ("User Content").

License to Kovasign

By using the Services, you grant us a limited, non-exclusive license to store, process, display, and transmit your User Content solely to provide the Services. This license ends when you delete your content or close your account, except as needed for backups, legal compliance, or as otherwise described in these Terms.

Your Representations

You represent that you have all necessary rights to your User Content and that your content does not violate any laws or infringe any third-party rights.

Prohibited Content

You may not upload content that is illegal, infringing, defamatory, obscene, harmful, or that violates these Terms.

9. Intellectual Property

Kovasign Property

The Services, including software, design, logos, and content (excluding User Content), are owned by Kovasign and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our permission.

Feedback

If you provide feedback, suggestions, or ideas about our Services, we may use them without compensation or obligation to you.

Aggregated Data

We may create anonymized, aggregated data from your use of the Services. Such data does not identify you and may be used for any purpose.

10. Free Services and Advertising

Certain features are available free of charge. Free services are supported by advertising and may include:

  • Display advertisements within the application
  • Promotional content
  • Usage limitations

Paid subscribers do not see advertisements within the Kovasign application.

Free services are provided without warranty and may be modified or discontinued at any time.

11. Paid Services and Billing

Subscriptions

Paid subscriptions provide access to additional features as described on our pricing page. Subscriptions automatically renew at the end of each billing period unless canceled.

Payment

By subscribing, you authorize us to charge your payment method for the subscription fee and any applicable taxes. You are responsible for providing accurate payment information.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. You will retain access until then.

Refunds

Refunds are provided at our discretion. Contact [email protected] for refund inquiries.

Price Changes

We may change subscription prices with reasonable notice. Price changes take effect at your next renewal. If you do not agree to a price change, you may cancel before it takes effect.

Non-Payment

If payment fails, we may suspend or terminate your access to paid features.

Taxes

Prices may not include applicable taxes. You are responsible for any taxes associated with your use of the Services.

12. Third-Party Services

Our Services may integrate with or link to third-party services. We are not responsible for third-party services and their use is subject to their own terms and privacy policies.

13. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the maximum extent permitted by law, we disclaim all warranties, including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of content
  • Uninterrupted or error-free operation
  • Security or freedom from viruses

We do not warrant that the Services will meet your requirements or that any errors will be corrected.

We implement security measures but cannot guarantee absolute protection against unauthorized access or data breaches.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOVASIGN SHALL NOT BE LIABLE FOR ANY:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from your use or inability to use the Services
  • Damages arising from unauthorized access to your account or data
  • Damages arising from third-party conduct or content

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICES IS LIMITED TO THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

These limitations apply regardless of the theory of liability and even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Kovasign and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your User Content
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your use of documents generated through our Services

16. Termination

By You

You may stop using the Services and close your account at any time.

By Us

We may suspend or terminate your access to the Services at our discretion, including for:

  • Violation of these Terms
  • Non-payment
  • Illegal or harmful activity
  • Extended periods of inactivity
  • Any other reason at our discretion

Effect of Termination

Upon termination:

  • Your right to use the Services ends immediately
  • You may export your data before termination
  • We may delete your data after termination

Certain provisions of these Terms survive termination, including intellectual property rights, disclaimers, limitations of liability, and indemnification.

17. Dispute Resolution

Informal Resolution

Before filing any legal claim, please contact us at [email protected] to attempt to resolve the dispute informally.

Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of law principles.

Jurisdiction

Any disputes arising from these Terms or the Services shall be resolved in the courts of Singapore, and you consent to the jurisdiction of such courts.

18. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Kovasign.

Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

Notices

We may send notices via email or through the Services. Notices to us should be sent to [email protected].

Modifications

We may modify these Terms at any time. Changes will be posted on our website with an updated revision date. Your continued use of the Services after changes constitutes acceptance.

19. Contact Us

If you have questions about these Terms, please contact us:

Email: [email protected]

Support: [email protected]